You're passionate, purpose-driven, and you envision a community of healthy and productive individuals. You care about improving lives by providing clinically excellent and accessible behavioral health services.

Join us on our mission and come be a part of our positive company culture filled with diverse talent, clinical excellence, and dedication to supporting the needs of our communities.

Salary & Benefits

• Competitive salary
• Licensure reimbursement
• Clinical supervision hours towards independent licensure
• Career advancement opportunities
• Professional development and paid CEUs
• Additional compensation for advanced licensure
• Health, dental, and vision insurance
• Long-term disability
• 401k retirement options with company match as of day one
• Generous paid leave options
• 11 paid holidays
• Flexible or work-from-home options
• Casual Friday-Sunday dress code

You're passionate, purpose-driven, and you envision a community of healthy and productive individuals. You care about improving lives by providing clinically excellent and accessible behavioral health services.

Join us on our mission and come be a part of our positive company culture filled with diverse talent, clinical excellence, and dedication to supporting the needs of our communities.

Salary & Benefits

• $14.50-15.50 per hour 
• Licensure reimbursement
• Clinical supervision hours towards independent licensure
• Career advancement opportunities
• Professional development and paid CEUs
• Additional compensation for advanced licensure
• Health, dental, and vision insurance
• Long-term disability
• 401k retirement options with company match as of day one
• Generous paid leave options
• 11 paid holidays
• Flexible or work-from-home options
• Casual Friday-Sunday dress code

Primary Responsibilities

• Performs receptionist functions
• Greets and services all clients and visitors using professional, pleasant, and efficient conduct.
• Checks in clients and verifies Client Demographic and Insurance information to a degree of 100% accuracy.
• Collects client payments; enters into the computer software application, including the client ID number to a degree of 100% accuracy. Provides receipt to client. Drops money bag into the locked safe before leaving.
• Is responsive and accurate in directing clients and visitors to appropriate areas.
• Answers incoming phone calls.
• Assists support, records, and billing staff with overflow of other duties.
• Schedules ongoing client appointments.  Verifies client name and ID to a degree of 100% accuracy.  Prevents conflicting appointments. 
• Maintains clinician schedules.
• Maintains cancellation lists.  Attempts to fill cancelled appointments.
• Maintains a current inventory of all necessary forms in the forms box and packet cabinet.
• Makes reminder calls, as needed, and documents all attempts.

Work Environment

• This job operates in a professional office environment.

Required Education, Certifications, and/or Experience

• Education:  High school diploma or equivalent preferred.
• Experience:  At least one year working with multi-line phone system; at least one year in customer service-related field.
• Other:  Demonstrated data entry skills; name recognition skills; number recognition skills; Microsoft Office proficiency; excellent customer service skills.

EEO Statement

TCN is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.