Billing Associate

Anticipated Salary and Benefits

$30,292 - $39,728 depending upon experience and licensure level.

TCN offers a comprehensive benefits package including: 401(k), Medical, Dental, Vision, Long-Term Disability, Life Insurance, Paid Time Off, Holidays, potential to earn quarterly bonuses, clinical supervision hours toward licensure, Agency-paid licensure, Agency paid CEU trainings, and a possible flexible schedule based on Agency need.

Work Location and Standard Work Hours

Home Base:  Fairborn, OH

Full-time

Some evenings and weekends may be required

Primary Responsibilities

  • Meets with all individuals prior to first appointment and completes all necessary financial paperwork.
  • Meets with individuals to update financial information as needed.
  • Applies Medicaid and board funding payments on the billing software application system.
  • Applies insurance payments on the billing software application system.
  • Applies client payments on the billing software application system.
  • Processes insurance denials and perform associated follow-up within 30 days. All insurance claims not responded to within 45 days after being sent will be followed up and proper action will be taken to receive payment within 10 working days 100% of the time.
  • Provides backup coverage for Financial Resources Coordinator on financial assessments as assigned.
  • Communicates by telephone with insurance companies; handles incoming calls and inquiries.
  • Performs customer service functions; handles telephone inquiries and processes client communications.
  • Tracks all board funding enrollments and claims. Tracks all critical and non-critical errors.
  • Other billing tasks as assigned.

Supervisory Responsibilities

  • None.

Work Environment

  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, etc.

Required Education, Certifications, and/or Experience

  • High school diploma or equivalent